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by ZachPruckowski
5766 days ago
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Same for table tips - the owner gets no additional money if I tip the waitress well for attentiveness and competence above and beyond the standard for that class of restaurant. Look at it this way - the owner has X tables and Y seatings per evening. Let's say P is the number of people who want tables, R is people with reservations, and S is the number of people who show up looking for a spare table. So long as S > XY-R (which implies P > XY), the manner in which customers are selected from S doesn't really matter that much[1]. In fact, "willing and able to tip hostess" is not a bad customer differentiator - the subset of customers who are willing to pay for a seat are more likely to be willing to spend big bucks on the meal and are more likely to be in a hurry (possibly letting you turn that table an extra time if you're lucky). It's only really a problem for the owner if the hostess is ignoring more clear signals that the guy's a big spender. [1] - Since Most Valuable Customers likely have reservations or would get preferential treatment without tipping the hostess. |
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