[sfilargi]

Just dispute it with your credit card company and let them try to prove they are right and get their money back.

[jghn]

Many credit cards these days don't work like they used to. You the consumer are no longer automatically right

[Hydraulix989]

Chase especially has been siding more and more with the merchant rather than the consumer.

[NamTaf]

Nonetheless, I agree that it's the best course of action.

[sfilargi]

Change your credit card company then. My advice is to choose one that credit cards are their main business. I.e Discover or Amex.

[herbst]

I had my first dispute very recently. I paid a 15$ fee for a $9 service. I now have to run small background checks on my US customers because apparently it is usually only them who dispuse before asking questions. This is how I went from 'I don't care who you are' to 'if you are from the US I need your real name'

So please don't make it sound so easy. It's a pain for the other side.