[roseburg]

Speed Queen probably makes the highest quality machine right now. Then he's correct that it's then commercial machines. But those are very expensive and enormous in size making them impractical for consumer use.

The business model right now is really built upon the fact that there are very few appliance manufacturers left. Consolidation has taken away the competition and it seems like those remaining have set the bar pretty low. I think they know if they make a cheap dishwasher that lasts 3 years, that person will have to buy another machine. Throw in new models each year and consumers have no hope of keeping track of what brand is good and who they should trust. Confusion reigns when it comes to buying appliances. So people don't hold the manufacturers accountable. I see a lot of similarities with the mattress industry.

[hga]

As I understand it, Speed Queen bought a Whirlpool factor making old fashioned, electrical-mechanical controlled washers (and dryers, I guess) for the consumer market, and they have a great reputation in the field.

Unless one has a major fault, which is of course especially likely before it gets to you due to shipping damage or a mistake in the factory. In that case, they effectively refuse to service your machine, because they pay their 3rd party repair crew per incident, not accounting for the work required for one. So if one of those electro-mechanical control units fails, as they were eventually prone to do in the bad old days, you're all set, but ... well, after finding this out, I ended up paying > $200 for a major repair to my 2007 GE washer, and plan to continue doing that as long as possible, it was designed and manufactured before these machines went completely to shit.

Note also that in the US the Federal government pays companies to make their washers steadily do a poorer job in the name of energy efficiency (there are limits to other appliances, e.g. no one would accept a fridge which won't keep food in the safe zone, but not for washers). Whirlpool, which is essentially a pure play in appliances, didn't pay any taxes for a couple of years or so because of these credits they received from the Feds.

[nickpsecurity]

Tedu's other question was, with price comparisons, whether washer or dryers were seen as luxury items back in the 60's to 80's. Today about anyone can buy them for a grand tops. Was it the same in those time periods or lower but at same purchasing power? Has cost cutting put them in reach of more people?

You're a bit older than most of us in this sub-thread. I figured you might have an idea.

[hga]

Errr, as a member of the middle class rapidly becoming "upper middle class" during that exact period, I don't think I have much visibility into this.

I have the strong impression that white goods like your three or four basic appliances, fridge, washer, dryer and maybe freezer, were major things, and that purchases were made with care and perception of reliability key (how Sears' Kenmore brand did so well, but there was of course the reality of reliability plus good service behind their stuff as well), but then again my parents were from the Silent Generation, who's formative years were in the privations of the Great Depression and WWII. And finishing on impressions, a freezer might be considered something of a luxury (but also a money saver, especially for a big family), but not the washer and dryer.

One approach would be to get statistics on laundromats in suitable areas (i.e. don't including college towns), how have their numbers and capacities changed, if by very much at all? Also correct for family size and sex ratios, my 2 brothers plus one sister and I certainly created more dirty laundry than a smaller or more female family.

[hga]

One other thought: were disposable diapers a luxury back then? (Are they today?) My mother certainly didn't use them, and dealing with a bin of my youngest brother's used cloth diapers was nasty enough inside a private house, hard to imagine opening it inside a laundromat....

[nickpsecurity]

Lol. Maybe. Add that to our long-term list of stuff to figure out.

[teslabox]

My father was tired of having to run the dryer 3 times to get his clothes dry. The local independent applianc store guy said "I sell speed queens", and showed the difference between cheap washers and Speed Queen's home products.

https://speedqueen.com/products/top-load-washers.aspx

The owner said that the motor from a modern speed queen washer could be put in the 30-year old model. He showed how the speed queen springs are heavy-duty, while the Samsung and modern maytag springs are very light.

My dad took his old dryer to the store for disposal. When he went back a few days later, he saw his old dryer for sale. It'd been opened it up, the block that none of the Sears warranty servicers could find was removed, and it was perfectly usable. Someone else had recently abandoned a kenmore front loader into the store's possession - it needed a circuit board, and wasn't worth fixing.

[roseburg]

I was going to say that when a dryer is taking too long to dry, but it's still heating up, it's not broken. It either needs to be cleaned because it's blocked up in the lint chute, or the ducting from the dryer to the outside of the house is blocked somewhere. It probably only took them 20-30 minutes to refurbish the old dryer and it will be good for another 5-10 years.

What I shared above is very common knowledge in the repair industry, so odds are the Sears person that came out was either on his first day of the job or didn't even look at the machine. Sadly this happens a lot.