[teslabox]

My father was tired of having to run the dryer 3 times to get his clothes dry. The local independent applianc store guy said "I sell speed queens", and showed the difference between cheap washers and Speed Queen's home products.

https://speedqueen.com/products/top-load-washers.aspx

The owner said that the motor from a modern speed queen washer could be put in the 30-year old model. He showed how the speed queen springs are heavy-duty, while the Samsung and modern maytag springs are very light.

My dad took his old dryer to the store for disposal. When he went back a few days later, he saw his old dryer for sale. It'd been opened it up, the block that none of the Sears warranty servicers could find was removed, and it was perfectly usable. Someone else had recently abandoned a kenmore front loader into the store's possession - it needed a circuit board, and wasn't worth fixing.

[roseburg]

I was going to say that when a dryer is taking too long to dry, but it's still heating up, it's not broken. It either needs to be cleaned because it's blocked up in the lint chute, or the ducting from the dryer to the outside of the house is blocked somewhere. It probably only took them 20-30 minutes to refurbish the old dryer and it will be good for another 5-10 years.

What I shared above is very common knowledge in the repair industry, so odds are the Sears person that came out was either on his first day of the job or didn't even look at the machine. Sadly this happens a lot.