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by TeMPOraL
3971 days ago
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The core of the problem is right there in the language of the article. As a user installing an app, I want to use it to help me with some problem or task I have. Here are things I absolutely don't care about: "user retention", "engagement", "winning me over". You shouldn't need to win me over; if your tool is useful, I will use it. If notifications are timely and relevant, I will enable them. I often get the feeling that people making mobile apps have a sales mindset of their users being cattle that needs to be milked, and then act surprised that the cattle doesn't obey. |
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We discuss this exact issue in one of our upcoming pieces, the one focusing on users, and we touch on it in the marketing one as well. You'll have to wait a couple days for it though. :)