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by neeraga 4134 days ago
Hi Dan,

There are no lock-ins whatsoever. If you like to move over to somewhere else in the later stage. Just send us one email at hoot[at]owlsend.com and we will send you the export of all your contacts.

Thanks Neeraj OwlSend Team

1 comments

Unless there’s a button or link to export the data, it’s still locked in. Having to ask for permission – “please can I have my own data to leave your service” – is not acceptable.
If you are running a business and your team handles email marketing for your business, having a simple export button in the email marketing application is not a good idea.

Better option in my opinion is to have a simple export request form and send the export directly to the admin email address.

As long as it’s automated and is sent immediately, sure, that’s perfectly fine.