Unless there’s a button or link to export the data, it’s still locked in. Having to ask for permission – “please can I have my own data to leave your service” – is not acceptable.
If you are running a business and your team handles email marketing for your business, having a simple export button in the email marketing application is not a good idea.
Better option in my opinion is to have a simple export request form and send the export directly to the admin email address.
Better option in my opinion is to have a simple export request form and send the export directly to the admin email address.