[jonathancordeau]

...but if you had to pick one thing, what would it be? Curiosity abounds.

Context; I've been a paying PipeDrive customer for a couple years. Not sure how I originally was exposed to the product, (not appsumo), but I've stayed because the of the product.

[standrews]

One thing in addition to the product? The hustle in the beginning to get the product in the hands of the right people. Appsumo was part of it, but not a very big part of it compared to hundreds of hours that founders spent in pitching and "doing things that don't scale".