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by dylanhassinger
4288 days ago
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No. - Its the founder's (and company culture's) job to always be taking feedback and improving processes. If a founder can't find at least a little bit of time to implement suggestions that their customers or their team have, then they're not going to be able to find the the time it would take to implement suggestions you give them. - Even if they did, what would they pay for this / how do you grow a real business around it? For B2B non funded apps, you need at least a $100/month per user. - This sounds like a consultancy, not an app. It would make for an interesting "productized service" but pricing it would be tricky. my 2 cents |
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Agreed with all of the first point. Based on firsthand experience working at 3 startups and with a handful of business owners, I hypothesize that there are a large number of founders who are indeed interested in acting on the suggestions. It's not every founder, but many that I've worked with are open to finding what works and trying along the way.
Problem #1: Some founders are not that good at understanding their customers. Working with customers is an art, just like sales, in that there's no cookie cutter solution or exact steps like assembling widgets on a factory line. Interpersonal communication is uniquely human and can't be automated. Of course persuading them to change habits can be hard, but maybe not when framed in the perspective of the bottom line.
If this is indeed a consultancy, how would you price it? Based on email/call volume or users?