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I run a large community as well, and had some similar issues. Occasionally threats work if you can convince them you're willing to take legal action, and you can scare them with evidence pointing to their name or IP address. If that doesn't work, or they're based in Egypt which is going to make legal action difficult, you might be best off to ignore them completely. They're looking for a response. They want to see you upset, they want to see you in a panic, they want to see you begging them to stop, etc. If you ignore them, and never respond or talk again, they'll likely move on with their life. They're not going to maintain a blog on you forever, that takes time, and if they're getting nothing in return, they'll stop, although it might take weeks or months. Now, work on preventing this in the first place. I had my community hosted on the same servers as my personal projects (small startup, didn't realize it was going to grow to the current size), and this allowed people to connect the dots to my name by looking up the server IP and related sites. I'm in the process of trying to separate my personal identity from my community, and to reduce the trail leading back to me. I can't recall how many people are banned from my community, but it's in the area of 5,000. I'm surprised I haven't had more personal attacks, but it's only a matter of time, so I'm trying to separate things before it occurs again. You might want to do the same if possible. |
They don't usually realize the consequences (even if warned) until it is too late.
But as a website operator I'd always make sure to attach both my corporate and personal identity with the service.
Why appear like a scam when you're not?