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by downandout
4336 days ago
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Are Uber users this price conscious though? I think their core user base skews to a higher net worth, and aren't going to be the kinds of people that want to share a car with another person. The only thing they'll know about the person they are sharing with going in is that they are too cheap to take their own Uber ride. This just doesn't sound like it will work with their core user base. Maybe they are trying to expand their user base to the public transportation crowd, but that may devalue the brand. |
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However the rise of Lyft and other competitors essentially pushed Uber to go into a price gauging war. They went into a big price cut with UberX that essentially made them cheaper than both Lyft & taxis, and had a lot of advertising campaigns talking about their price advantage. This happened late last year (I believe) and since then both Lyft & Uber have been going through a series of price cuts & driver promotions to compete on both side of the table.
So yes, Uber users are definitely price conscious. This has happened largely because Uber has shifted its model more towards UberX. Slashing fares was a pretty bold move (companies rarely cannibalize cash cows with high margins).
The new focus, I think is to consolidate their position by growing aggressively, competing with Lyft on pricing & driver promotions, and ultimately, drive the cost of service so low that they expand the market past on-demand limos (Uber before X), cabs (Uber now), to a service cheaper than owning a car (Uber in the future).