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That seems like a good idea, and I could see hotel visitors wanting to select a room overlooking the parking lot (to watch a vehicle), or wanting to be on a particular side of the building (avoiding highway noise), etc. People have all sorts of little preferences, so I think that feature would get a lot of use. They also like being familiar with a room, so I could see them booking the identical one on their next trip. Since we're talking about hotels, I think the business in general has a lot of faults. I get more perks at a $10 per night hostel or $50/night Airbnb apartment, than I do at a $300 per night hotel. When you book a hotel for $300 per night, they nickel and dime you for everything. Wifi? You'll need to register for it at the front desk, and pay $20 per day. Oh, want a bottle of water, or small snack, that's another $10. That hostel, or cheap-o hotel will give you free wifi. I'd say half of the Airbnb places I've stayed at left beer or a bottle of wine in the fridge, and a few places had a giant fresh platter of fruit on the kitchen table. Why doesn't this happen with a $300 per night hotel? To me, this is a complete turn off. I'll avoid the fancy hotels, because I don't know where it'll end. They're trying to gouge me at every single corner when I've paid a premium, and instead of being an appreciated customer, I feel like I'm being taken advantage of. My parents are well off, and I know they feel the same way. When they go on vacation and stay at a high end hotel, they have to tip people left and right. They're forced to use the staff at the entrance for carrying their bags up to the room, and then they need their wallet ready to tip them for that 2 minutes of work. What kind of awful first impression is that? You're on vacation, paid a small fortune for a room, and within minutes you need to shell out more cash. Yes, I know their thought process is they can squeeze absurd prices out of people that have money, but I think it's completely backwards and destroys their image and sense of luxury. I think there's a business for a mid-range hotel with perks. Take a mid-range hotel with $150 per night rooms. Add $15 of free perks, and charge $165 per night for your rooms. With that $15, you could give every visitor free wifi, 2 bottles of water, a couple of bananas/oranges, bag of chips, couple of health bars, bottle of juice, 2 beers or a bottle of wine, and small bag of nuts. To me, that's a huge difference in service and experience for a small price. It would make me book that place every night of the week, and I'd recommend it to others. I'd put employees or clients up in such a place, knowing they're feeling pampered. Why doesn't this exist? Would this not be appealing to anyone else? |
Hotels don't cater to vacationers or casual travelers. They cater to business travelers. Business travelers who aren't using their own money, can expense everything back to their company, and don't really only care about convenience. Hotels know this, and prey on it.
Airbnb/hostels don't cater to business travelers, they cater to casuals, and casuals want everything included.