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by mvid 4382 days ago
I read almost this exact question on reddit a few months ago, and here is the answer someone else gave:

Hotels don't cater to vacationers or casual travelers. They cater to business travelers. Business travelers who aren't using their own money, can expense everything back to their company, and don't really only care about convenience. Hotels know this, and prey on it.

Airbnb/hostels don't cater to business travelers, they cater to casuals, and casuals want everything included.

2 comments

I did a quick google and found http://www.ahla.com/content.aspx?id=35603 which says that 40% of guests are on business and 60% are leisure travelers. This data is for the the USA for 2012.
Seems believable. I just caught an interview on television earlier today with the CEO of a luxury worldwide hotel, and he said leisure clients went up from about 35% to 45% in the past decade, so it's a growing focus for them.
I've tried searching reddit and google for this question on reddit but I can't find it. Do you have a link to that question on reddit?