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by oneeyedpigeon
4421 days ago
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People take risks. No-one is going to eliminate all risk from their life. People modify their behaviour according to the risk involved. Putting hot coffee in your lap is a risk, but the level of risk depends on exactly how hot that coffee is. No-one wants coffee of any temperature soaking their lap, but coffee that causes 3rd-degree burns is a lot different from coffee that hurts a bit. I would personally try to avoid spilling coffee in my lap, but I would treat coffee very differently if I knew it would cause 3rd-degree burns, and I would not expect any coffee served to me to ever be that hot. Maybe I'm partly to blame for my own ignorance, but it also seems reasonable that McDonald's either a) remove that risk by serving coffee at a lower temperature b) mitigate that risk by informing customers just how dangerous the coffee they're serving is when in contact with skin. |
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If this coffee is < 200F, then I can safely put in lap. Else, I will ask nephew to hold.
Nope. People don't do that. They just do the right thing most of the time, dumb things a small fraction of the time. Some people do more dumb things than they should.
The Liebeck situation is an edge case. McDonald's sells tens of millions of cups of coffee a day (depending on the source, 10 million/day or 300 million/month or 500 million a month). If there are several burn cases a year, or even several hundred, that probably does not constitute a significant trend.
There are thousands of people who burn themselves, electrocute themselves, crash their cars, choke on a bone, and do other things that are unfortunate but avoidable with a little common sense.
You can't protect everybody from every contingency, nor would you want to; we would become a nation of prisoners in soft rubber cells, protected from every possible danger. I read a sci-fi story about that once and it was rather unpleasant!