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I don't want to sound overly enthusiastic, but I do
think that this fits the bill 90% of the way.
Great presentation[0]; pricing explicit and almost
exactly what I would have imagined; and, of course,
sane pick-up and delivery. I even hunted around for
a spelling mistake to have something on the opposite
side of the ledger. No such luck. Alas, I'm a few thousand miles short of becoming
a valued customer. Now, hopefully, you're wondering about that last
10%: It's point 2 in your "How it works": > Pack your things carefully and take pictures of the contents. I'm sure legal would have a word or two to say about
that, but: how much would it set me back if you
did that, together with providing a rough
description of the box' contents? This, then,
would appear on my account page's List of Boxes. The details are devilish, of course, and
supreme caution is indicated: you don't want
a prominent "take-a-peek" option to adversely affect
the trust of your more privacy-conscious clients. [0] Which, incidentally, doesn't appeal to me, as I am
solidly in the tarsnap aesthetics camp, but we both
know what to make of that. |
As for the 10%, we have indeed found that quite a few customers end up not taking pictures, even though it's a requirement to qualify for the protection plan.
We would be happy to take those pictures, but I wonder if there's a way to do it so that it doesn't interfere with the customer's privacy. Drivers taking the pictures upon pickup comes to mind.