Hacker News new | ask | show | jobs
by JaakkoP 4444 days ago
Happy to hear you like the 90% so much - thank you for the feedback!

As for the 10%, we have indeed found that quite a few customers end up not taking pictures, even though it's a requirement to qualify for the protection plan.

We would be happy to take those pictures, but I wonder if there's a way to do it so that it doesn't interfere with the customer's privacy. Drivers taking the pictures upon pickup comes to mind.