[Caligula]

I noticed a bunch of debits and credits to my credit card yesterday relating to admob. I never initiated these so I feared that my credit card was stolen.

I searched around and saw this link that described my issue. Apparently google has authorization to credit and debit our credit cards at will. They also do not bother to email you to let you know what is going on. And of course, no google customer service.

It also turns out that my debits and credits are not identical as the exchange rates vary and perhaps credit card fees occured. So I am either a bit up or down. Merry fucking christmas google.

[dsl]

If they didn't process the take backs as reversals, you can dispute the transactions.

[johnward]

I tried this on my amex to see what would happen. Normally you can submit a dispute online. This time I just got a message saying to call customer service.

[unreal37]

If this ends up costing you even $1, I would dispute it based on principle. And would not be surprised if a class action lawyer gets interested in extracting some compensation from Google.

[gjm11]

But note that if they do then it'll be the lawyers who actually get all the compensation they extract.

[shortstuffsushi]

This is exactly what I have wrong with the parent to this post. "Dispute for the principle of it," so that some lawyer(s) can make big money off a mistake Google made. How is that helpful to anyone (except the lawyers)? It ends up making everyone more reserved, or even killing a company off (probably not in the case of Google).

[mesozoic]

Well the lawyer and the principal plaintiff.

[shortstuffsushi]

> I would dispute it based on principle.

What principle exactly? You had an accident that (minimally) affected me, so I'm going to charge you for it? I could understand if it was something major, but for the hypothetical dollar, really?

[brianpgordon]

The principle that someone else's mistakes shouldn't cost you money.

[shortstuffsushi]

I reiterate, if it was a major amount of money, I can see that. Pursuing actions against someone who made a mistake just seems unnecessary. They've already publicly admitted they screwed something up. Someone on their end probably got into major trouble, if not fired, for said mistake.

The instinct to say, "you screwed up and now you're going to pay" baffles me every time. Why does everyone feel entitled to seek compensation for inconvenience? When did that become ok?

I see this on here constantly, and whenever it's pointed out, it's immediately down voted. And yeah, I'm expecting this to get down voted, again.

[Diamons]

Because people have this thing called a backbone. If you're fine with someone going into your account and pulling money at will, all the power to you, but most people will not tolerate that shit. You are a customer and they are a business, no feelings, no emotional bullshit, simple straight up facts.

[shortstuffsushi]

I disagree pretty fundamentally with your first line. "Having a backbone" is in no way equivalent to being reasonable when someone (or an organization) makes a mistake.

> If you're fine with someone going into your account and pulling money at will, all the power to you

If you've got a Google AdMob, you've already done this, right? You've given them the ability to push/pull from your account, and signed whatever agreement about "we're not responsible for xyz."

I don't have an account, but presumably there was some line in there about not being liable for mischarges, or something along those lines.