Hacker News new | ask | show | jobs
by daliusd 4576 days ago
It does not look that bad actually. Your list lacks Oracle, Microsoft technologies to really complain about inefficient usage of public money. I would love if my country used open source more.
3 comments

Sadly UK local and national government projects are very much rotten with Oracle and MS solutions.

source: I used to work for local government

New legislation means local councils have to justify their requirement for Oracle/MS licencing costs over open-source/free software. They can still buy the licences if they can show they really need it, but loads of councils are now properly evaluating solutions like Canonical's OS/Cloud stack.
Sadly it's easy to justify because they just play the "this is a critical system and Oracle / MS provide round the clock support and quick resolution milestones" card.

I've lost count of the amount of times I've seen Oracle products bought based off the back of Oracle's keen sales people overstating the value of their post sales support.

Plus since there's so many redundancies happening in local government, they don't like train and retain skilled in house staff who would have been able to offer the same level of support. So 3rd party support is seen as more reliable than in house.

Lastly, many project managers push for such contracts because it means they can deny responsibility (ie if Oracle fucks up, they can blame Oracle. But if the system goes down and they're responsible for their own support, then the buck stops at the project managers). So you often get project managers push for such contracts just out of laziness.

There might be a case that this legislation might see more contracts signed with open source vendors who provide support, but local governments will always still have the argument that MS / Oracle are big trusted names where as a less known (outside of the world of IT) open source vendor may not be able to provide the scale of service that the government wants (complete BS of course, but all to often these decisions are made by project managers who know jack shit about IT)

Agree entirely there!

However it doesn't excuse people working on a web site funded by the taxpayer using it as a technology playground.

Having worked along side a number of government projects, I can confidently say that all the projects based on "off the shelf" products end up becoming vastly more expensive because you usually end up with hugely expensive support contracts with BT / IBM / MS / Oracle / etc and often the solutions need some bespoke tuning to work the way needed, so you add on expensive consultancy costs to have the software adapted to fit.

Where as developing stuff in house means that you're employing significantly cheaper labour (namely, the rubbish salaries that most get in the public sector vs the private sector) and as a bonus the cost is more likely going to stay within the UK (ie you're not paying multinational companies nor their overseas consultants (Oracle was particularly bad for this as they dumped our stuff in a US data centre and our support contacts were all living somewhere in eastern Europe. So very little - if anything - provided was UK based).

Sadly our government doesn't seem to understand about doing anything in between - or at least not that I observed when I used to work there. It was either entirely bespoke or entirely bought, developed and set up by some overpriced conglomerate (or worse yet, outsourced completely). So going by the trends that I've witnessed, I'd rather the technology playgrounds just so long as they remain developed in house.

In their defence, gov.uk is miles better than just about any other government site/application I've ever used.
Oh definitely agree. I'm not dissing the site itself which is marvellous so far, but the technology churn is very concerning.
Allowing staff to use "language of the week" can be an excellent way of retaining staff when you can't pay them market rates.
Maybe. I don't know how huge that project is. Maybe technologies that have been chosen are the best for the tasks at hand. Maybe some of those technologies are only minor part, not in critical area, maybe it is some technology research project. Maybe it is kind of managerial pride "let's write how many lines our source code contains". As well, I guess, you don't assume that software developers should learn new technologies on their own time (while I personally love to do that).
you'd rather £900-£1000 /per diem consultants from Captita where doing a worse job?
That's a silly argument. I'd rather not be pissing an estimated £6400+maintenance up the wall on a project which could have been realised with off the shelf technology.

Just because the organisation uses open-source software doesn't excuse them from public and professional scrutiny.

An MP spending £1645 on a duck house under expenses got a lot more attention than this little bit of waste. Just redressing the balance.

£6400 wouldn't even pay for the coffee and biscuits on the typical UK government IT project.
Nearly 4 duck houses though!
And not even a full week billing for a big 4 management consultant.
Anything can be realised with off-the-shelf technology plus time. Your posited solution further down the page would also have involved work in setting up the pool configuration and switching, so let's not pretend that it comes at zero cost.
It will come with proportionately less cost initially and over time though which is the issue.

Efficiency is a major problem in government. Government should have a low financial impact on society where possible. A government entering a market with an already solved problem is wasteful at best. If they'd contributed time to Nginx or mod_proxy then they would have a net positive social effect.

But they didn't. They built an inferior product at great cost to the taxpayer.

A government entering a market with an already solved problem is wasteful at best. If they'd contributed time to Nginx or mod_proxy then they would have a net positive social effect.

Is this some sort of Markov-chained free-market/El-Reg-at-its-most-prolix/libertarian experiment in satire? Well played!

Depends if they have open source support contacts or not. They can be just as much as buying the commercial equivalent.