[petepete]

In their defence, gov.uk is miles better than just about any other government site/application I've ever used.

[csmuk]

Oh definitely agree. I'm not dissing the site itself which is marvellous so far, but the technology churn is very concerning.

[polymatter]

Allowing staff to use "language of the week" can be an excellent way of retaining staff when you can't pay them market rates.