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by hiddenfeatures 4729 days ago
As much as I can understand you being upset that Chrome shows a warning for your site, I don't think that the approach they are using is unreasonable.

I'd take bets that those criteria show a correlation to phishy sites. Especially if you combine those metrics together.

Is it perfect? No. Does it produce false positives? Yes. Is it beneficial on average? I think so.

PS: Since you have found the relevant file in the open source project (or 'kiddie playground' - as you like to call it), why don't you supply a superior implementation with less "foolish" measures?

2 comments

My point is that with an browser (similar to an OS), they cannot take things lightly and flag things left and right based on "heuristics". With great power comes great responsibility.

My point is that if you are going to design a system to identify bad websites it better be fail safe otherwise it is going to cause a lot of hurt.

The message shown in the browser for a phishing warning is the same as when a website has an invalid SSL certificate. The first is vaguely accurate, the latter is 100% accurate and no one is going to argue if the warning is needed. Both show the mind chilling warning no sane user will click through.

I am more interested in removing the phishing filter than in writing a phishing filter.

Anyways, with a 'closed' server component also in the mix, what option is there to provide any implementation.

IMHO, I think that doing things for the 'benefit of most' will lead to eroded freedoms for all over time.

PS: 'Supply a better implementation' is not an answer to writing poor code and hoisting on the world.

You are trivializing the underlying issue here. If the same thing happened in a physical world it will be a high profile public defamation case.

Browser is the window through people sees the world. That’s the reality we live in. In our target market, Google chrome holds 40% market share. Because of its stupid categorization, in one stroke Google harmed our reputation and the reputation of companies we serve. It is not a simple browser compatibility issue. Google chrome is telling the world our software is phishing software while we are not. What is the recourse here?

We don’t care what Chrome’s algorithms are. But the results are not factual and it harms our business. "One cannot escape saying hey that is our algorithm. We don’t do evil…" Remember.

Believe me, I am empathetic to the pain this is causing you. I can understand the anger you are feeling.

But I don't think that I am trivializing things. The fact is, that phishing sites are causing a real pain (as in millions of dollars lost by the victims, hundreds of thousands of computers becoming zombies, etc). All major browsers are trying to mitigate these risks by implementing phishing & malware filters. None of these implementations are perfect (you probably know a bit or two about bugs in software development).

But on average these filters have a positive ROI - especially for the target market (which is Joe WebUser and sadly NOT your company - or mine for that matter). The costs of a false positive ("I'll go & find that information on another site") far outweigh the costs of a false negative ("I put my login+password into this legitimate looking website and now I can no longer access PayPal").