True, but given a choice between an amazing customer experience and saving money, most people choose the latter. See: ATM, phone tree, commercial air travel.
The delivery guy that does regular drops at our office does everything from crates of server parts to flatpack envelopes. I can't imagine any sort of separation that can account for the variety of deliveries that need to be made and be small enough to fit onto city side streets.
I envy the teenagers of the future. They are going to have such wonderful targets of vandalism and destruction. However, it will make sad when Google adds defense mechanisms to the robots and skynet goes live.
Yes and if it gets stumped it could alert a remote operator who could take over and figure out what to do. They don't have to handle every corner case if they have an escape hatch like that.
This will open up all types of theft. Camera on the robot? No problem, that mask and spray paint will clear that problem right up. Not to mention all the kids who will definitely be pushing this over for fun....
"You have 20 seconds to comply." ;-) http://www.youtube.com/watch?v=Hzlt7IbTp6M