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by saosebastiao 4766 days ago
Forcing people to be home is bad enough, but now you are forcing them to drop everything they are doing. Not exactly an amazing customer experience.
3 comments

They wouldn't need to be home. The self-driving car would drive to the customer.
True, but given a choice between an amazing customer experience and saving money, most people choose the latter. See: ATM, phone tree, commercial air travel.
I can just imagine the grandmother in a walking chair trying to get the package in a timely manner.