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by benawabe896
4774 days ago
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It seems to me as though most of Microsoft's advertising lately feels a tad deceitful/disingenuous. Whether it's trying to convince that Bing really is better than Google (really it is I promise), or that Windows 8 just blows people away with it's ease of use, I feel as though the campaigns are trying to convince me that I am the problem. Maybe I'm being unfair... not sure, it's just how it hits me. |
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Every major failure is couched as some kind of success. Windows 8 has been a flop no matter which way you cut it, but if you listen to Microsoft's external and internal messaging Win8 is a dramatic success that has sold like hotcakes.
I'm pretty sure if Microsoft was in charge of Chernobyl they'd find some way to spin it into a successful advancement of nuclear safety.
At some point you just have to come out with a mea culpa. Sorry guys, this was crappy, we will be better. Not every product is a smash hit, not every decision the right one - your ability to own up to these and fix these are infinitely more important to me as a customer than your ability to look me in the eye and call the sky purple with a perfect deadpan.