[fxtentacle]

looking at your homepage, i don't get what makes this different from airbrake.io, which i've been using for years.

I'd really love to have a well-rounded error management service (and airbrake isn't perfect), so I'm generally interested. But if you want to win me over as a customer, you might need to clarify on your homepage what's new in your approach.

Best wishes :)

[thackerhacker]

Thanks for the feedback. Out of interest, did you read the about page or watch the video? Is it expecting too much for casual visitors to do that (genuine question)?

[philodespotos]

Yes (genuine answer).

I have been passively searching for a new error monitoring service, so I clicked this link from my phone while on a train to work. I'm not going to find headphones, wait on a video to load, and then hope it's high enough quality on my phone to be a useful look at what you're offering. And the About page is hidden beneath a 'Docs' menu, which is actually right next to two links that take me to a sign-in form, so it never even occurred to me to look for it. I thought 'How It Works' was all you had besides the video.

So I added it to my "hey maybe come back and look at this some day" list of TODOs. That's a very big list. I rarely actually go back and look.

Had it been two screenshots of a decent UI and a quick blurb about your (likely very useful!) grouping/filtering functionality, I'd have been much more likely to make sure I went back to view the video.

That said, I'm now watching the video, and this looks pretty nice. Good luck!

[runako]

Since you're looking for other error management services, you might try ProjectLocker Pulse (http://www.projectlocker.com/pulse). Since Pulse is part of the ProjectLocker platform (source control, issue tracking, automated deployments, etc.), there is no extra fee or bandwidth metering for using it.

Disclaimer: I work for ProjectLocker.

[ergo14]

hey, if you are an airbrake user try out https://errormator.com service. We have airbrake compatible endpoint to get you started easly, but our native python client where the service really shines.

Our index page is not the best ever yet - but we were focused on delivering actual app that kicks ass. You get error collection + logging + performance metrics in a single package!

(not with airbrake api obviously - only errors part with their client but it makes it easy to switch)

[lucaspiller]

I'd put your nav bar (at least the important bits: pricing) at the top. I just spend 3 minutes looking for it and assumed you didn't have it.

[ergo14]

Thanks, i'll reorganize the site soon. The free tier is really free without restrictions so I kinda assumed that it's enough for people to know.

[stephanos2k]

I'm interested: What don't you like about Airbrake? (apart from the hideous UI)

[philodespotos]

I'll bite. I don't particularly dislike Airbrake, but I don't particularly like it, either, and I periodically want to use something else:

1. The hideous UI. =)

2. Airbrake would 500 when trying to render the data about some of our 500s! A Rails app I work on was raising Rack exceptions about UTF-8 encodings, but viewing them on Airbrake caused it to fail, too. Meh.

3. We had to disable the JS error handler, as it would routinely take 3+ seconds to download for clients, or just time out entirely. Meh.

4. A few people on my team just never received the emails from airbrake. They were registered with the right address, it didn't go to spam, etc. It just never showed up. We gave up and switched it to mailing our foo-dev@ mailing list, and now people that have no ability to address the issue (and, honestly, mostly overreact to exceptions =) get the email, too. Meh.

See, it's just that "Meh." at the end of everything. A pretty reasonable summary of my Airbrake experience.