I'll bite. I don't particularly dislike Airbrake, but I don't particularly like it, either, and I periodically want to use something else:
1. The hideous UI. =)
2. Airbrake would 500 when trying to render the data about some of our 500s! A Rails app I work on was raising Rack exceptions about UTF-8 encodings, but viewing them on Airbrake caused it to fail, too. Meh.
3. We had to disable the JS error handler, as it would routinely take 3+ seconds to download for clients, or just time out entirely. Meh.
4. A few people on my team just never received the emails from airbrake. They were registered with the right address, it didn't go to spam, etc. It just never showed up. We gave up and switched it to mailing our foo-dev@ mailing list, and now people that have no ability to address the issue (and, honestly, mostly overreact to exceptions =) get the email, too. Meh.
See, it's just that "Meh." at the end of everything. A pretty reasonable summary of my Airbrake experience.
1. The hideous UI. =)
2. Airbrake would 500 when trying to render the data about some of our 500s! A Rails app I work on was raising Rack exceptions about UTF-8 encodings, but viewing them on Airbrake caused it to fail, too. Meh.
3. We had to disable the JS error handler, as it would routinely take 3+ seconds to download for clients, or just time out entirely. Meh.
4. A few people on my team just never received the emails from airbrake. They were registered with the right address, it didn't go to spam, etc. It just never showed up. We gave up and switched it to mailing our foo-dev@ mailing list, and now people that have no ability to address the issue (and, honestly, mostly overreact to exceptions =) get the email, too. Meh.
See, it's just that "Meh." at the end of everything. A pretty reasonable summary of my Airbrake experience.