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by ZeroGravitas 4791 days ago
Have you got any evidence that it's actively being replaced?

All the most popular links on gov.uk take me to a very nice landing page with an overview, but if I actually want to do something they all link out to the existing web apps. Some of which I've used and are not terrible, but not likely to win many design awards either.

It's great that the UK government is no longer consistently failing at the simple task of putting information online, but anything past the 20th century web still seems beyond them. Hopefully it's the next step, I don't really envy the people that need to make that cultural change happen. I do however feel it's more likely to happen sooner if we don't pretend that it'll just happen magically by itself.

1 comments

Well, the GDS team are pretty open and transparent. Why not go take a look a their blog where they go into quite a lot of detail about their plans?
I did look actually, the stuff I found all had a strong "content" focus. Which is the obvious place to start but as they say themselves, reflecting on getting every ministerial dept on board and their first six months: "it’s barely the end of the beginning".

I did spot a mock-up of a form for reporting lost Passports, which when I googled for it was a nice 3 question form which after processing your answers used that information to give you a link to the correct PDF form to fill in and post (ok, to be fair it gave some helpful extra contextual info like the relevant countries embassy info, but to be unfair if you ask it about an Adult passport, then want to know about a child passport--because I'd imagine losing your whole families passports at once is relatively common--it forces you to answer the remaining 3/4 questions again).

So, some little steps in the right direction as far as web apps for interacting with government are concerned.