[greyboy]

Hmm, this site has failed me from a usability standpoint.

After browsing there via Firefox, I was told I could not use the site without Flash (which I don't have installed for Firefox). That's usually strike one. But I really was interested in what the site had to offer.

So, after copying the URL and opening Internet Explorer to see the page, which I often do on Flash-centric designs, I got this notification:

=== You need to install Microsoft Silverlight if you want to use chartbeat with Internet Explorer. Or, you can use Firefox or Google Chrome browsers (chartbeat functions smoother with either) ===

I can imagine more than one scenario where users wouldn't be able to install Silverlight (or had painful installion failures like I did).

[pbz]

The "users" are the site administrators. I think it's fair to expect an administrator to be able to install Flash or SL.

[greyboy]

I'm a system administrator and SilverLight has repeatedly failed to install successfully for me. I'm tired of trying to diagnose a problem when no usable errors are found.

However, the crux of my problem is that they are requiring Flash for Mozilla and SilverLight for IE. My advice for them is to pick one and do it "right."

But, it's their site, not mine.