[pbz]

The "users" are the site administrators. I think it's fair to expect an administrator to be able to install Flash or SL.

[greyboy]

I'm a system administrator and SilverLight has repeatedly failed to install successfully for me. I'm tired of trying to diagnose a problem when no usable errors are found.

However, the crux of my problem is that they are requiring Flash for Mozilla and SilverLight for IE. My advice for them is to pick one and do it "right."

But, it's their site, not mine.