[ineedtosleep]

Been using it for over two months now during private beta and pretty much just gave up last week.

The main reason is because one of my linked computers is a Linux computer. I've tried on both Ubuntu, through the deb package, and Arch, through AUR, and the synching either never happens or happens after a few hours. For the former, restarting the service a few times somehow fixes it, but it's never clear why.

[zarvox]

Hey, this is Drew from AeroFS. Sorry to hear you've been having trouble syncing. If you want to report an issue (AeroFS -> Help -> Report a Problem in the GUI, or aerofs-sh report "Description of your issue" from your terminal of choice), we will be happy to take a look at your issues and see what's going wrong.

[ineedtosleep]

You guys have been helpful when I've had problems, don't get me wrong. Sorry if it feels like I'm just dumping on your product. I just always assumed that since I'm just using aerofs from the AUR, it's not exactly completely supported, so I never bothered with sending in reports.

[zarvox]

Ah, I understand completely; no worries. :)

Officially, we only support Ubuntu, but in general we like to have things work for any setup that's not too exotic. Indeed, some of the more helpful bug reports I've looked at and fixed have come from Arch users.

Thanks for the feedback anyway, and let us know if there's anything else we can do. :)

[opminion]

Have you reported this to them?

Perhaps it's best not to wait for them to go into public beta in order to report it publicly.