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by zarvox 4819 days ago
Hey, this is Drew from AeroFS. Sorry to hear you've been having trouble syncing. If you want to report an issue (AeroFS -> Help -> Report a Problem in the GUI, or aerofs-sh report "Description of your issue" from your terminal of choice), we will be happy to take a look at your issues and see what's going wrong.
1 comments

You guys have been helpful when I've had problems, don't get me wrong. Sorry if it feels like I'm just dumping on your product. I just always assumed that since I'm just using aerofs from the AUR, it's not exactly completely supported, so I never bothered with sending in reports.
Ah, I understand completely; no worries. :)

Officially, we only support Ubuntu, but in general we like to have things work for any setup that's not too exotic. Indeed, some of the more helpful bug reports I've looked at and fixed have come from Arch users.

Thanks for the feedback anyway, and let us know if there's anything else we can do. :)