[shabble]

>> I am committing to the community to provide more information as soon as possible, including a blog post on http://blog.heroku.com

> What's the point of posting a link to the front page of your blog, where the most recent article is 15 days old (4 hours after the comment above)?

I think OP is saying 'I am going to investigate the situation; when I am finished here [the blog] is where I will post my response', not that there is something there already.

That said, it's all a little too PR-Bot for my taste (although there's probably only so many ways to say the same info without accidentally accepting liability or something).

[mcguire]

Note: I think we have different referents for "OP" here; bombax's is, I think, the whining customer; while shabble's is the pompous CEO.

Me, I'm the swarthy pirate. Arrrh.

[bambax]

Upvoted, although it's bambax, not bombax ;-)

[mcguire]

I'm having trouble reading around the eye patch.