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by robomartin 4903 days ago
I would suggest respectfully engaging the Kickstarter folks in a discussion about your project. I had a hardware project rejected in the same manner, except I did not leave it at that. I engaged the KS staff, stated my case, qualifications, and had a general discussion about the project. A few days later they authorized it. In fact, I have more than one approved project in the pipeline. I have found them to be nothing but reasonable.

The project isn't up yet because my approach --having owned a hardware manufacturing business at one time-- is to have a fully engineered, DFM'd, production-ready product prior to launching the KS campaign.

I hate surprises. I've run into plenty of them in my design and manufacturing career. Things like sole-source components discontinued by the manufacturer a month before you go into production after THEY recommended we use that component and we spent eight months developing product using it.

Yes, hardware is different. That does not mean it is impossible.

2 comments

How did you engage them? Do you know someone? When I got rejected I just got a form with a few characters to explain why I wasn't violating the rules (they did not say which rule I was violating).
I need to look through my email to reconstruct it. I'm in meetings most of the rest of the day. I'll try to get to it tonight.
OK, as best as I can tell I simply used the online form to state my case. I don't have any outgoing emails pleading my case, so it must have been an online submission. I do have an internal email address that I got after the fact but it would not be cool to post that here.

I'd suggest perhaps emailing support@kickstarter.com and respectfully stating your case. Remember, this ain't Google-bots, there are people just like you at the other end of that email. Talk to a person, not to a machine.

Have you written any blog posts about the process? I'm sure many people would be interested in what happens.