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by jedicoffee
4903 days ago
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I tried this service, support was a 5+ hour response time commonly. Latency was terrible and they had DNS issues they refused to acknowledge, I was even issued a 5$ credit, however they still didn't acknowledge their issues. I was also billed metered when I should have been a monthly customer, this being said I will never use any of their services or parent companies services in the future. |
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We do not offer monthly plans, everything is on a per-usage basis except we default to a monthly price to keep billing simpler for our users, so that was just a misunderstanding on billing.
As for DNS we offered it as a new service in labs, because we were testing it with our customers and improving it based on their feedback. And Im sure if you opened up tickets regarding it, it helped us track down bugs.