[skeke]

Oh brother

AI hasn’t even taken the class of jobs associated with customer service lmao

[fidotron]

Do we employ mathematicians in customer service roles?

[nicce]

Luckily the job situation for pure mathematicians was already bad.

[akoboldfrying]

I got a solid laugh out of this.

[sscaryterry]

Thats a silly and obtuse comment.

[fidotron]

You mean the answer betrays the point: customer service is surprisingly hard, we just have a large number of people that are capable of doing it.

This is what the whole https://people.csail.mit.edu/brooks/papers/elephants.pdf is about.

[sscaryterry]

I stand by my point, you've not read the author's intent, instead you decided to twist words.

[fidotron]

What a silly and obtuse comment.

[My_Name]

It was a sensible, valid and pertinent reply to the parent comment though...

As with most comments, context is quite important.

[12345hn6789]

Uh.... Have you ever called customer service lately?

[ben_w]

Or indeed 20 years ago when "press 1 for foo, press 2 for bar" was already a thing.

[pfdietz]

Press "4" if you have a rotary phone.

[skekke]

Yes exactly

[skekke]

I did yday.