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by kfreds 33 days ago
Indeed. What I hear you saying is that you recognize there is a kind of consistency, and benefit, to Mullvad's position.

I'll admit holding the line like this, when most people don't understand the nuance, and most of those who do don't value it, is irrational from a business perspective. Then again we founded the company because of our political convictions about free speech, free press, privacy, mass surveillance and censorship.

I respect your choice to leave, and also appreciate that we're both making an effort to understand each other. I wish all disagreements were like this.

1 comments

If y’all were maximally “business-rational” you would have taken the NPV of under-anonymizing your customers already and selling the data. Sure, it would tank the business in the long run but the short term profits could probably have been re-invested in the stock market or other endeavors for excellent returns. Plus once the reputation hit started coming home to roost you could have sold Mullvad to one of those large VPN umbrella holding companies.

I’m upset about this to, but honestly I don’t know what other VPN holds Mullvad’s reputation for genuine anonymity. When I learned that y’all take cash by mail, I realized that is fundamentally incompatible with bundling and selling customers data.