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by Saline9515
2 days ago
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Multiple people report that comments such as "Service was slow", or three star rating without comment were removed. If Google started to show how many reviews were removed, it was because the lawfare started to seriously affect the ratings. |
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My guess is that often reviews are generalizing (easy mistake to make). E.g. they say "service is slow", when they should say: "When I was there on Thursday at noon service was slow for my table".