Not only did it burn a 100$ failing but it did so in a very untransparent way.
I bought a 20 dollar plan but they snuck a 100$ billed usage into the billing agreements next thing I know the agent as used the quote going in circles and my card is billed.
> We need outcome based billing... I don't want to pay for a service that doesn't deliver.
You can already do this: hire a consultancy to build you a working deliverable for a fixed price. They will be incentivized to prompt their tools well and to avoid tools that are consistently pathological.
Not only did it burn a 100$ failing but it did so in a very untransparent way.
I bought a 20 dollar plan but they snuck a 100$ billed usage into the billing agreements next thing I know the agent as used the quote going in circles and my card is billed.