[newaccountman2]

> AI "support" bots that just attempt to read the published documentation for you are possibly the most annoying thing to have come out of the current AI plague.

I disagree, personally. The way they were employed in GP's example, yeah, that's annoying and hostile.

But almost every time I go to some documentation page for a commercial product now and it doesn't have that, I find it pretty annoying (I don't expect an open source library to wire this up and pay for it, ofc).

It means I have to convey these docs to my own LLM, I will waste cycles and tokens fetching them, etc.

[Silhouette]

Your version sounds like it's potentially useful. The thing that winds me up is when the online chat that used to be talking with real support people gets quietly replaced with some LLM-backed noise generator and there's no way to contact real support people any more (possibly because 95% of them were laid off).

[newaccountman2]

Yeah that's a totally different thing, agreed that's really hostile and companies over a certain amount of revenue should be forced to have human support agents.