[cube00]

> (What did the account manager say exactly?)

I doubt we'll ever know, especially if it makes Google look negligent (ie. not reaching out to the customer first before restricting their production account)

Whatever the account manager said didn't inspire confidence that this wouldn't happen again.

Finally, we are in planning to remove Google Cloud services from our data plane’s hot path, and keeping them only for secondary/failover.

[neya]

> Whatever the account manager said didn't inspire confidence that this wouldn't happen again.

Or..they couldn't remain compliant with one of the strictest cloud vendors' policies.

[scott_w]

Yet their account was restored so clearly GCP themselves disagree with you.

[neya]

Or they fixed the issue to remain compliant so GCP would restore access. Again, I know it's fashionable to hate on Google here, but there are always 2 sides to every story.

[scott_w]

That’s not what you just claimed. I’ve quoted you below:

> Or..they couldn't remain compliant with one of the strictest cloud vendors' policies.

Which is it? They can comply or they can’t? Both sides can’t be true at the same time.

[neya]

Just saying either way is possible unless both sides of the story are out in the open. You seem to start from a point of view of malice, I'm simply suggesting possible alternatives.

[scott_w]

Except one way isn’t possible because the facts and logic tell you it’s not.

Being open minded is good but don’t keep it so open your brain leaks out.