[ruff]

Small thing—but not sure I'd buy a product from a company called "Dangerous Apps"

It's been a while since I've used Goldmine, ACT, or any of the more SMB focused CRM apps but it's definitely not clear why I'd choose CRM Fly vs those products. i'd emphasize simplicity and ease of use—there are a lot of folks out there who benefit from sales tracking tools who simply don't need everything out there.

Would, however, suggest things like XL exports and perhaps consider SaaS opportunities or partnerships around things like invoice printing/automation. If your approach is "simple, easy, helpful" (cause the other guys are complicated bloatware) then think how you can do this end-to-end for whomever you are designing/building for.

[harman]

Some of the points already covered in the above comment.

Some use cases you can think over: 1: The Tasks created in CRMFly gets synchronized with Outlook tasks. 2: Same goes for Calendar. 3: Have the app as Web based and use the windows client to provide offline access.

Change the name of the Company and raise the Price a bit higher, $5 is too low.

[ruff]

BTW, another approach is eventually tackle a vertical... perhaps you'll end-up being the #1 CRM app for small practice attorneys, dentists, accountants, etc... you can potentially carve out a niche there, give yourself more focus on whom you want to build for and what their problems are, and find venues for better addressing those markets. I know several folks who started out thinking "broad", received limited but helpful initial adoption, talked to their customers and saw patterns of the types that seemed to have the biggest unmet needs and were actively seeking new ideas/solutions. Then you start to double down.

[dalacv]

Definitely hear you on this last point. I am currently planning work with a buddy who is the expert in a niche area. We will spin off and work in this area to tailor it for his (and hopefully others) needs.