[ruff]

BTW, another approach is eventually tackle a vertical... perhaps you'll end-up being the #1 CRM app for small practice attorneys, dentists, accountants, etc... you can potentially carve out a niche there, give yourself more focus on whom you want to build for and what their problems are, and find venues for better addressing those markets. I know several folks who started out thinking "broad", received limited but helpful initial adoption, talked to their customers and saw patterns of the types that seemed to have the biggest unmet needs and were actively seeking new ideas/solutions. Then you start to double down.

[dalacv]

Definitely hear you on this last point. I am currently planning work with a buddy who is the expert in a niche area. We will spin off and work in this area to tailor it for his (and hopefully others) needs.