The strangest thing is happening at my drive through, the voice sounds to be of an older woman and when I get to the window, there aren't any woman working in the restaurant.
There are many non native worker in this restaurant with a distinctive accent but this "old woman" has a local accent.
It's not an ai voice so my guess is that she's somewhere else (at home?) and only handling the drive trough requests.
Companies are trying. The Wendy's by me has an "AI" ordering process in the drive through. Consequently, I don't go to Wendy's any more because I hate talking to the clanker. But I imagine a lot of people just do it.
The rest of your comment suggests tney have yet to fully succeed.
McDonalds tried for 3 years. They found that roughly one in five orders required human intervention. AI created bigger problems than it solved --- like driving away customers.
Now at first brush, while I don't think that AI could replace fast food workers, McDonald's obviously also went Hard Mode when they partnered with IBM to provide the AI.
There are many non native worker in this restaurant with a distinctive accent but this "old woman" has a local accent.
It's not an ai voice so my guess is that she's somewhere else (at home?) and only handling the drive trough requests.