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by SilverElfin
54 days ago
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I’ve had this type of issue on multiple European car brands. Software issues with driver assistance features, which they keep ignoring. Things like sudden unexplained braking, not showing down due to cars stopped ahead, swerving randomly... I accepted it because getting them to cover anything, even physical things, even under warranty. They just come up with self serving guidelines and excuses. Glad you had success. Did it require lawyers? |
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I called them up, gave a short explanation, and they sent me to their vendor who handles the returns, no issues. Full price (including tax etc) back.
AIUI, they know not to fight, since in CA when they loose, they pay your legal fees.