Hacker News new | ask | show | jobs
by xutopia 4960 days ago
I've not been able to upload and share any images with the last version of Skitch and the support team at Evernote wants me to pay them to resolve the issue.
1 comments

You sound upset.

It's reasonable to decide to not use free software because you need more support than the vendor can provide.

It's unreasonable to be upset about a free software vendor not providing enough support.

This is like the whole can't-get-a-human-at-Google-when-gmail-breaks issue. If you don't like it, pay $50 a year and you can call someone. Or stop using gmail.