[n_e]

The explanation is at the end of the article: another GoDaddy customer asked for the transfer of a similar-looking domain name, and they transferred the wrong domain.

[gpm]

And then slow rolled support.

And then flat out lied that they received "the correct" documentation justifying the transfer when they hadn't received any documentation, and denied the appeal.

Frankly the whole thing is inexplicable. The best explanation is fraudulent business practices to save 60 seconds of looking for the documentation.

[nine_k]

With all the publicity GoDaddy has received over the last 10 years or so, I wonder why anybody reasonable would deal with them any more. Maybe the prices are irresistibly low, IDK.

[tedggh]

I was done with them the day I knew their founder and CEO bribed corrupt African governments to go kill elephants, pose for pictures and share them with family and friends. I hunt and fish, but there’s something particularly evil about spending a fortune to abuse broken systems in poor nations to go after one of the most social species on earth, which are also known for having a strong awareness of death.

[boscillator]

They show up as the #2 ad spot when you search "register a domain" and most people don't know any better.

[0_-_0]

they are not inexplicably low -- any rational person sees that any low prices are one year intro deals that revert to excessive after the first year.

We have always hated working with them, and have moved all clients to cloudflare.

[gzread]

You moved from the worst registrar to the second worst registrar. Cloudflare will call you up one day demanding an immediate payment of $150k and holding your domains hostage if you don't comply.

[JoBrad]

Cloudflare isn’t anywhere near being the second worst registrar. I’ve never had anything remotely similar to this occur, and I’ve had hundreds of domains with Cloudflare for years.

[Silhouette]

Cloudflare will call you up one day demanding an immediate payment of $150k and holding your domains hostage if you don't comply.

[citation very much needed]

[vetrom]

https://robindev.substack.com/p/cloudflare-took-down-our-web... - one of a number of citations. To find more insert the terms [Cloudflare, hostage] into your favorite search engine.

[mixologic]

Yeah, thats FUD. Cloudflare hasnt called anybody demanding huge sums of cash and holding your domains hostage. As a registrar they're fine, dont play scammy scum upsell games (because they have a real business model that isnt just registration skim).

[fragmede]

Isn't that exactly what https://robindev.substack.com/p/cloudflare-took-down-our-web... purports happened?

[A_D_E_P_T]

For me, it's Namecheap.

[kirubakaran]

That's worrying. My search-fu is failing me. Link please.

[saddist0]

What are the good alternatives? In domain business, everyone like a service which has lived for decades. GoDaddy being the one helps a lot.

I love Cloudflare for my .com domains but they don’t support a lot of TLDs till date.

[_carbyau_]

Porkbun.com Been around since 2015. You decide if that's long enough.

For my extremely simple needs, the website is domain name magic for a plain customer wanting a plain service.

[nine_k]

If you prefer to use a service that's been around for a really long time, Network Solutions will happily sell you a domain! (Maybe Tucows, too; their domain-registering arm is now called OpenSRS, it appears.)

[nofriend]

The bad publicity is all in tech spaces and they do ads IRL.