| I'm literally guest lecturing at a Harvard class tomorrow on systemic failures in decision making, using the Columbia and Challenger disasters as case studies, and changed my slides last night to include Artemis II because it could literally happen again. This broken safety culture has been around since the beginning of the Shuttle program. In 1980, Gregg Easterbrook published "Goodbye, Columbia" in The Washington Monthly [1], warning that NASA's "success-oriented planning" and political pressure were creating the conditions for catastrophe. He essentially predicted Columbia's heat shield failures in the article 1 year before the first flight. Challenger in 1986, and the Rogers Commission identified hierarchy, communication failures, and management overriding engineering judgment. Then Columbia happened in 2003. The CAIB found NASA had not implemented the 1986 recommendations [2]. Now Charles Camarda (who flew the first shuttle mission after Columbia and is literally a heat shield expert!) is saying it's happening again. [1] https://www.iasa-intl.com/folders/shuttle/GoodbyeColumbia.ht... [2] Columbia Accident Investigation Board Report, Chapter 8: https://www.nasa.gov/columbia/caib/html/start.html |
It's broken everywhere. I have worked in some dysfunctional shops and the problem I see time and time again is the people who make it into management are often egoists who don't care about anything other than the financial compensation and clout the job titles bestows upon them. That or they think management is the same as being a shotgun toting sheriff overseeing a chain gang working in the summer heat in the deep south.
I've worked with managers who would argue with you even if they knew they were wrong because they were incapable of accepting humiliation. I worked with managers who were wall flowers so afraid of confrontation or negative emotions that they covered up every issue they could in order to avoid any potential negative interaction with their superiors. That manager was also bullied by other managers and even some employees.
A lot of it is ego along with a heavy dose of machismo depending. I've seen managers let safety go right down the tubes because "don't be a such a pussy." It's a bad culture that has to go away.