[AznHisoka]

"I've talked to many random people and they love the idea and have no idea about any competitors."

I would recommend not talking to random people. Talk to people who are in your target market instead. And don't just ask if it's a good idea. Ask them if they would want to pay $X per month for it.

[justin0469]

I suppose I should clarify - my paying (target) customers would be the restaurants/bars but their patrons would be the ones using it. So, I'd consider anyone who goes out to eat to be the users.

I do recognize there are two perspectives: 1. what the paying customers wants (restaurants/bars) 2. what the users want (patrons of restaurants/bars)

[AznHisoka]

the users should then be 10% of your concern, since they aren't the ones buying the product. What the restaurant wants should be the focus. Satisfy their needs and you'll satisfy their customers as well, since they just want to make their customers happy in the end.

[justin0469]

True, thanks for the insight. I appreciate all the comments so far, helps me feel out what's next.