[felixrieseberg]

Hi, Felix from the team here, this is my product - let us know what you think. We're on purpose releasing this very early, we expect to rapidly iterate on it.

(We're also battling an unrelated Opus 4.5 inference incident right now, so you might not see Cowork in your client right away.)

[deanc]

Your terms for Claude Max point to the consumer ToS. This ToS states it cannot be used for commercial purposes. Why is this? Why are you marketing a product clearly for business use and then have terms that strictly forbid it.

I’ve been trying to reach a human at Anthropic for a week now to clarify this on behalf of our company but can’t get past your AI support.

[jszymborski]

> I’ve been trying to reach a human at Anthropic...

This is a bit of an ironic phrase.

[flakeoil]

It's even more ironic that the AI support cannot answer it.

[yencabulator]

> [consumer] ToS states it cannot be used for commercial purposes

Where? I searched https://www.anthropic.com/legal/consumer-terms for commercial and the only thing I can see is

> Evaluation and Additional Services. In some cases, we may permit you to evaluate our Services for a limited time or with limited functionality. Use of our Services for evaluation purposes are for your personal, non-commercial use only.

All that says to me is don't abuse free trials for commercial use.

[deanc]

The terms in Europe are different:

> These Terms apply to you if you are a consumer who is resident in the European Economic Area or Switzerland. You are a consumer if you are acting wholly or mainly outside your trade, business, craft or profession in using our Services.

> Non-commercial use only. You agree that you will not use our Services for any commercial or business purposes

[falloutx]

Speaking from experience the support is mostly automated it seems and it takes 2 weeks to reach a real human (could be more now). Vast majority of reddit threads also say similar timelines.

[Aeolun]

For Claude? I just don’t have that experience. I talk to the stupid AI for a bit, get nothing helpful, and more or less half a day later some human jumps in to tell me that I’ve already tried everything possible. But it’s a human? Support seems responsive, just not very helpful.

[scottyah]

Many devs and PMs are very receptive on X

[deanc]

Tried two so far, and now given up. I mean it's not always their responsibility to respond to everyone's gripes and unfortunately this is a legal issue so it's probably not wise for them to comment although getting an official response to this would be nice.

[concinds]

> Why are you marketing a product clearly for business use

Huh? Their "individual" plans are clearly for personal use.

[deanc]

Is that why you can enter a business id on the payment form? Just read the marketing page [0]. The whole thing is aimed at people running a business or operating within one.

[0] https://claude.com/pricing/max

[concinds]

I hadn't seen that page, only the main pricing page, so I take it back.

[michaelt]

Are we or are we not in a thread entitled "Cowork: Claude Code for the rest of your work" ? :)

[scubbo]

tbf, individuals do work that is not their employment (I was actually _more_ excited about this for my personal TODO lists than for my Real Adult Job, for which things like Linear already exist) - but I take your point.

[andyferris]

The organization plans don't work for very small organizations, for one (minimum 5 seats). Any solopreneur or tiny startup has to use individual plans.

[bashtoni]

Hi Felix!

Simple suggestion: logo should be a cow and and orc to match how I originally read the product name.

[simonw]

OK I couldn't resist that one: https://gist.github.com/simonw/d06dec3d62dee28f2bd993eb78beb...

[plingamp]

Sorry not related - your blog is awesome. Cool to see you here on HN!

[brazukadev]

I'm starting to suspect some of these comments might be AI generated and it is all an experiment. guy is the top comment in every other HN thread.

[jamwil]

He’s the top comment on every AI thread because he is a high profile developer (invented Django) and now runs arguably the most information rich blog that exists on the topic of LLMs.

[runarberg]

The logo is AI generated... I think it is reasonable to assume so is many of the other things this account does.

[fragmede]

This is the Internet. Everyone here is an AI running in a simulator like the Matrix. How do I know you're not an AI? How do you know I'm not? I could be! Please, just use an em—dash when responding to this comment let me know you're AI.

[james_marks]

That is an unreasonably good interpretation

[oblio]

ENOPELICANS

[MarsIronPI]

Specifically, an orc riding a cow into battle with a pose similar to the viking(?) on the cover of Clojure for the Brave and True[0]!

[0]: https://www.braveclojure.com/assets/images/home/png-book-cov...

[minikomi]

i too could not resist

https://g.co/gemini/share/6aa102571d75

[dcreater]

AI and Claude Code are incredible tools. But use cases like "Organize my desktop" are horrible misapplications that are insecure, inefficient and a privacy nightmare. Its the smart refrigerator of this generation of tech.

I worry that the average consumer is none the wiser but I hope a company that calls itself Anthropic is anthropic. Being transparent about what the tool is doing, what permissions it has, educating on the dangers etc. are the least you can do.

With the example of clearing up your mac desktop: a) macOS already autofolds things into smart stacks b) writing a simple script that emulates an app like Hazel is a far better approach for AI to take

[tildef]

Looks cool, and I'm guilty as charged of using CC for more than just code. However, as a Max subscriber since the moment it was a thing, I find it a bit disheartening to see development resources being poured into a product that isn't available on my platform. Have you considered adding first-class support for Linux? -- Or for that matter sponsoring one of the Linux repacks of Claude Desktop on Github? I would love to use this, but not if I need to jump through a bunch of hoops to get it up and running.

[olliepro]

Can Claude code jump through the hoops for you?

[politelemon]

Hi there, your training and inference rely on the openness of Linux. Would you consider giving something back with Claude for Linux?

[Recursing]

What probability would you give for Linux support for Claude Desktop in 2026?

[apstls]

Is it wrong that I take the prolonged lack of Linux support as a strong and direct negative signal for the capabilities of Anthropic models to autonomously or semi-autonomously work on moderately-sized codebases? I say this not as an LLM antagonist but as someone with a habit of mitigating disappointment by casting it to aggravation.

[meowface]

Disagree with what you wrote but upvoted for the excellent latter sentence. (I know commenting just to say "upvoted" is - rightfully - frowned upon, but in lampshading the faux pas I make it more sufferable.)

[yencabulator]

FYI it works. The GUI is a bit buggy, sometimes you need to resize the window to make it redraw, but.. try it?

[hoss1474489]

Beachball of death on “Starting Claude’s workspace” on the Cowork tab. Force quit and relaunch, and Claude reopens on the Cowork tab, again hanging with the beachball of death on “Starting Claude’s workspace”.

Deleting vm_bundles lets me open Claude Desktop and switch tabs. Then it hangs again, I delete vm_bundles again, and open it again. This time it opens on the Chat tab and I know not to click the Cowork tab...

[hoss1474489]

I noticed a couple hanging `diskutil` processes that were from the hanging and killed Claude instances. Additionally, when opening Disk Utility, it would just spin and never show the disks.

A restart fixed all of the problems including the hanging Cowork tab.

[carlosbaraza]

Same thing for me. It crashes. Submitted a report with the "Send to Apple" report, not sure if there is any way the team can retrieve these reports.

[hoss1474489]

Restarting the machine got Cowork working for me.

[carlosbaraza]

some things will never change :)

[marshallofsound]

Can you submit feedback and attach your logs when asked?

[hoss1474489]

I haven’t found any place to do that.

[marshallofsound]

Should be a feedback button (like a megaphone) next to your profile name in the bottom of the left sidebar.

[hoss1474489]

I found a feedback link in a dismissible banner on the Cowork tab. Then the clock is running to fill it out and submit it before Claude crashes.

[olliepro]

Lol

[jchung]

@Felix - How are you thinking about observability? Anthropic is very clear that evals are critical for agentic processes (your engineering blog just covered this last week). For my whole company to roll out access to agents for all staff, I'd need some way for staff (or IT) to be able to know (a) how reliable the systems are (i.e., evals), (b) how safe the systems are (could be audit trails), and (c) how often the access being given to agents is the right amount of access.

This has been one of the biggest bottlenecks for our company: not the capability of the agents themselves -- the tools needed to roll them out responsibly.

[tkgally]

You released it at just the right time for me. When I saw your announcement, I had two tasks that I was about to start working on: revising and expanding a project proposal in .docx format and adapting some slides (.pptx) from a past presentation for different audience.

I created a folder for Cowork, copied a couple of hundred files into it related to the two tasks, and told Claude to prepare a comprehensive summary in markdown format of that work (and some information about me) for its future reference.

The summary looked good, so I then described the two tasks to Claude and told it to start working.

Its project proposal revision was just about perfect. It took me only about 10 more minutes to polish it further and send it off.

The slides took more time to fix. The text content of some additional slides that Claude created was quite good and I ended up using most of it, but the formatting did not match the previous slides and I had to futz with it a while to make it consistent. Also, one slide it created used a screenshot it took using Chrome from a website I have built; the screenshot didn’t illustrate what it was supposed to very well, so I substituted a couple of different screenshots that I took myself. That job is now out the door, too.

I had not been looking forward to either of those two tasks, so it’s a relief to get them done more quickly than I had expected.

One initial problem: A few minutes into my first session with Claude in Cowork, after I had updated the app, it started throwing API errors and refusing to respond. I used the "Clear Cache and Restart" from the Troubleshooting menu and started over again from the start. Since then there have been no problems.

[martinald]

Hey, congrats on the launch. Been thinking lot about this space (wrote this back in August: https://martinalderson.com/posts/building-a-tax-agent-with-c...).

Would love to connect, my emails in my bio if you have time!

[mastercheif]

Hi Felix, this looks like an incredible tool. I've been helping non-tech people at my org make agent flows for things like data analysis—this is exactly what they need.

However, I don't see an option for AWS Bedrock API in the sign up form, is it planned to make this available to those using Bedrock API to access Claude models?

[skybrian]

Being able to undo any changes that Cowork makes seems important. Any plans for automatic snapshots or an undo log?

[RamblingCTO]

Was looking forward to try it, but just processing a notion page and prepare an outline for a report breaks it: This is taking longer than usual...(14m 2s)

/e: stopped it and retried. it seems it can't use the connectors? I get No such tool available

[torben-friis]

Question: I see that the “actions hints” in the demo show messaging people as an option.

Is this a planned usecase, for the user to hand over human communication in, say, slack or similar? What are the current capabilities and limitations for that?

[pritambarhate]

I guess you need to know about this: https://news.ycombinator.com/item?id=46597781

[9dev]

Hey Felix, would love to give you feedback, but the language redirect of the website is trying to route me to de-de, and thus I can't see the page.

You might want to fix this.

[marshallofsound]

I think this should be fixed now. If not can you tell me the URL you're getting redirected to.

[andreygrehov]

Why do all similar demos show “prep the deck” use case as if everybody is building power point slides all day long?

[riku_iki]

that's what people who allocate corp budgets understand well

[VadimPR]

Would love to see a Linux native application for this, after all a lot of folks are using it more and more these days.

[tekacs]

Hullo! Congrats on shipping this, it looks great!

I'm very curious about what you mean by 'cross device sync' in the post?

[pikseladam]

Do you expect more token usage with it or will Anthropic change the limits of user token limit in the future?

[carlo-notion]

Cheers Felix, congrats on the launch!

[tiahura]

The announcement says existing connectors work, but only Claude for chrome does.

[oidar]

Congrats! I'll be working this out. It doesn't seem that you can connect to gmail currently through cowork right now. When will the connectors roll out for this? (Gmail works fine in chats currently).

[jscottmiller]

Looks good so far - I hope Windows support follows soon!

[mkbkn]

Can you release custom GPTs like ChatGPT has?

[bibimsz]

would like to be able to point at aws bedrock models like i can with claude code

[column]

Hi! Windows support when?

[BaudouinVH]

hello Felix, that page is 404 here at the moment :(

[jmkni]

Congrats Felix :)

[motoboi]

Please give me access via api key

[motoboi]

What I mean is: I use Claude code A LOT via API, through vertex.

Please make this accessible via api key too.

[dabedee]

It's great and reassuring to know that, in this day and age, products still get made entirely by one individual.

> Hi, Felix from the team here, this is my product - let us know what you think. > We're on purpose releasing this very early, we expect to rapidly iterate on > it.

> (We're also battling an unrelated Opus 4.5 inference incident right now, so > you might not see Cowork in your client right away.)

[felixrieseberg]

Oh, to be clear, I have a team of amazing humans and Claude working with me!

[glemion43]

Not sure what your issue is.

It's very common to say that it's my product. He also clearly stated that 'from the team '