[neom]

I recently had to charge back $20k of ads because meta said no, in spite of the fact that a support person went on a webex with me, did a screenshare and saw that their ads dashboard is so totally broken that these mystical ads that ran are nowhere to be found, I mean maybe buried in the pages that would literally fail to load half the content, then producing internal app modals spewing incomprehensible errors, buttons that lead to nothing, and don't get me started on if someone happens to start an ad-hoc campaign in IG directly. LinkedIn are the only platform with a half decent ads manager, X is well built but I trust the results from it near zero.

[redsymbol]

It's an interesting situation. I think that despite the issues, Meta is the best (and fastest-learning) platform for mass-market purchase conversions. Linkedin has powerful targeting options, but the fact that it's tied to GMT drives me nuts. For LI, typically I use manual bids so I can easily dial down delivery at off times (e.g. if the ad objective is booking a sales call).

All in all, these ad platforms are tremendously complex software systems, and as someone who has been a fulltime software engineer I have a lot of sympathy. But with so much money is on the line, the standards are high.

[neom]

I agree with you. I think meta is fine if you have a very very clear value prop to a very very clear ICP that is already repeatably converting and is generally b2c in nature. If you are trying to do anything specialized or b2b message testing on meta, I find their algo really expensive, maybe I'm just shitty at targeting or don't use the platform well but hiring a task rabbit to stand outside a conference or event and hand out fliers seems to be cheaper and higher preforming than anything I've gotten out of meta, and I can still do it from my basement.

These platforms are quite complex, but I feel they are more complex than they need to be, using them, they really feel like they were built out of hybrid consulting discovery to enterprise, with a result that doesn't translate down well to SMB.