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by wordpad 202 days ago
Just like .com bust from companies going online, there is hype, but there is also real value.

Even slow non-tech legacy industry companies are deploying chatbots across every department - HR, operations, IT, customer support. All leadership are already planning to cut 50 - 90% of staff from most departments over next decade. It matters, because these initiatives are receiving internal funding which will precipitate out to AI companies to deploy this tech and to scale it.
2 comments
SchemaLoad 202 days ago
The "legacy" industry companies are not immune from hype. Some of those AI initiatives will provide some value, but most of them seem like complete flops. Trying to deploy a solution without an idea of what the problem or product is yet.
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wordpad 201 days ago
Right, but this is consumer side hype.

Even if AI is vaporware is mostly hype and little value, it will take a while to hype to fizzle out and by then AI might start deliver on its promise.

They got a long runway.

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fugalfervor 201 days ago
> Even slow non-tech legacy industry companies are deploying chatbots across every department - HR, operations, IT, customer support

Yes, and customers fucking hate it. They want to talk to a person on the damn phone.

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